Product Care Instructions
Cleaning
Gently rub the surface with a soft, dry cloth.
For deeper care, use a small amount of high-quality leather cream applied lightly.
Storage
Store your Kinger product in a well-ventilated space or a breathable cloth bag.
Avoid plastic bags, as they trap moisture and may damage the leather over time.
Conditioning & Polishing
If the leather begins to feel dry, apply a minimal amount of leather cream to nourish the surface and restore its natural sheen.
Regular conditioning helps maintain softness and longevity.
Crafted to Last
At Kinger, every piece is designed to stand the test of time.
Our responsibility doesn’t end when your product arrives — it begins there.
2-Year Craftsmanship Warranty
Every Kinger product is automatically covered by a two (2) year craftsmanship warranty from the date of purchase.
This warranty covers manufacturing defects related to:
Stitching
Leather
Hardware
Under normal usage conditions, we will repair or replace any defective item at no additional cost.
Warranty Exclusions
This warranty does not cover:
Damage caused by misuse, accidents, or neglect
Natural patina, softening, or colour variations that occur with age
Alterations or repairs performed by third parties
These changes are considered part of the leather’s natural character and evolution.
How to Claim a Warranty
Email us at customercare@kingerdesign.com
with:
Clear photographs of the issue
Your Order ID or purchase receipt
A brief description of the concern
Our Client Services team will respond within 24–48 hours with the next steps.
Ship the product to the address shared by our team — we’ll take care of the rest.
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